The challenge: The Training Department of the SEIU came to me looking for help in coming up with a strategy and a roadmap for an online learning platform to train employees and members all over the country.
The solution: After extensive research of organizational requirements, member needs, and the landscape of online learning tools, I put together a strategic roadmap for the SEIU to assist them in defining what they needed. The roadmap helped them to determine requirements, including platform, content, and recommended site architecture; clarify next steps; budget for the project; and hire an agency to build the platform.
The challenge: The Training Department of the SEIU came to me looking for help in coming up with a strategy and a roadmap for an online learning platform to train employees and members all over the country.
The solution: After extensive research of organizational requirements, member needs, and the landscape of online learning tools, I put together a strategic roadmap for the SEIU to assist them in defining what they needed. The roadmap helped them to determine requirements, including platform, content, and recommended site architecture; clarify next steps; budget for the project; and hire an agency to build the platform.
HILTON GRAND VACATIONS
The challenge: Hilton Grand Vacations had four different sites, with slightly different content. The sites needed to be consolidated into one redesigned site with simplified, easy to understand site architecture and updated content.
The solution: After doing an extensive content audit, I created a content strategy, new site architecture, and new copy for the Hilton Grand Vacation site. I also worked closely with the UX designer on the project to develop page template designs.
